7173 Systems Project and Quality Management

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Assignment Cover Sheet
Systems Project & Quality Management- Semester 2, 2021
Course Code: 7173 Systems Project and Quality Management
Tutor Name: Online Tutorial
Tutorial Day & Time: Wednesday 5:30pm
Assignment Topic: Individual Project Proposal
Page numbers: 10
Date & Time Submitted: 12/09/2021 6:30 pm
I declare that this assignment is solely my own work, except where due acknowledgements are made. I acknowledge that the assessor of this assignment may provide a copy of this assignment to another member of the University, and/or to a plagiarism checking service whilst assessing this assignment. I have read and understood the University Policies in respect of Student Academic Honesty.
Student Name  
Student ID
Signature
Ousama Orabi
U3166418

Contents
Project Description. 1
Background. 1
Project Assumptions. 1
Measurable Organisational value (MOV). 1
MOV Process. 1
MOV Statements table. 2
Project Scope. 2
In Scope. 2
Out of scope. 2
Project Schedule. 3
WBS. 3
Milestones. 4
Dependencies. 4
Gant Chart. 5
Cost. 5
Project Management Methodology/Approach. 6
Code Of Ethics. 6
References. 7

The Australian dairy industry represents $4 billion dollars of gross value annually and is the third largest industry in rural Australia (The Australian Dairy Industry, 2011). The dairy industry (like many industries) requires growth year after year to meet demands for Australian dairy product consumption as well as maintain a network of livelihoods and profits.
The Australian Dairy RDC (Research development corporation) is tasked with providing the dairy industry with ongoing growth through the collection and reinvestment of levies into scientific research which provides value to the dairy industry. This can also be seen in the Dairy Australia purpose statement:
“Dairy Australia’s purpose is to support the profitability and sustainability of dairy farming”
The challenge facing the Australian Dairy RDC is the identification, selection, and ongoing management of research investments. With millions of dollars to invest into research every year, the Australian Dairy RDC must identify possible research requirements and then select the possible investment with the greatest value to the dairy industry. The investment then needs to be managed and funded over time to ensure that research providers and partners are paid correctly, and the relationship is managed.
The proposed technology solution will provide a platform that allows Australian Dairy RDC employees to log possible investment, prioritise and then manage the investments over time. The impact of the proposed technology solution to the organisation will be:
Improvements in efficiency
Business process formalisation and possible automation
Stronger financial management standards
Data collection over time
Using collected data to create business intelligence insights which will inform the business and allow for better decision making

The assumptions made when formulating the project proposal are:
The organisation has a documented business process to currently manage research investments.
Research providers will be submitting invoices electronically through the developed portal and will no longer be sending through physical invoices.
The Australian dairy RDC does not perform any research inhouse. All research is conducted via research partners and managed by Australian dairy RDC via contracts.
End users (stakeholders) will be available to engage with the project team through the agile process as well as requirements gathering process.
There is sufficient space and resources to house the physical hardware required for the project.
Project members will have the ability to work remotely due to COVID.

Developing the MOV for the proposed project was conducted through the following process:
The desired area of impacts were identified by understanding the organisations purpose and mission. Look at existing process and technology helped to also identify the major areas of impact this project will be addressing.
The desired value of the project was then identified by understanding where and how improvements could be made in the context of the desired areas of impacts.
 Metrics where then developed to measure the success of the project as well as set expectations among all stakeholders.
A timeframe for measuring the metrics where then created.
Agreement of the MOV by the project team as well as all stakeholders was then achieved.
The MOV table was then developed as can be seen bellow.

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Area of Impact
The project will be successful if…
Customer (Research partner)
Within 3 months, 90% of Research organisations proposals are processed and feedback is provided within 5 business days.
Customer (Dairy Farmers)
Within 12 months of project completion, 50% of current research investments are externally available for viewing.
Strategic
Within 6 months, 95% of active research investments will be strategically aligned to the organisational goals.
Financial
Within 6 months, 90% of all research investment invoices will be processed and paid within 10 business days. Within 6 months, a minimum of 50% reduction in penalties paid by the organisation due to late invoicing.
Operational
Administrative contractors are reduced by 20% over a financial year. Within 12 months, a 50% reduction in the amount of investments which do not fit in the standard investment business process.
Social
From the day 1, reduce training of new investment managers to only 2 business days.

Implement a database which will store all investment proposals, active investments, research partner information and financial data related to successful and active investments.
Develop an internal secure application accessible by staff which provides the ability to manage the investments through the investment process.
Create the required modules within the internal application which emulate the business processes currently implemented through the organisation.
Log all activity in the application to the database.
Implement a relationship model in the application to allow users to create relationships between investment records and strategic records.
The application needs to send messages (integration) to the financial system which triggers automated payments.
Create help documentation and knowledge articles related to all functionality within the application.
Develop a secure external web view of the internal application.
Create the webforms required to allow research partners to submit investment proposals.
Create the web views which will allow research partners to read through the feedback regarding investment proposals.
Develop the ability for research partners to submit invoices related to active investments.
Develop the web views which allow dairy farmers to access information regarding current active investments.
Perform all testing required to confirm no technical issues.

Changing or developing business process related to investment management.
Business intelligence development and analytics using data stored in the database.

The project schedule has been developed using a WBS which contains an estimation of duration (in days) for each identified activity. An analogous estimation was applied to the activities to derive and estimation of duration using multiple projects with similar scopes and technology implementations. The estimations where also derives with the help of the project team as well as the key developers who have specific experience in the subject matter.
Dependencies have also been taken into consideration when formulating the schedule. As many activities can take place in conjunction with others, this should allow the project to deliver the project earlier than the sum of the individual activities.
The projected start date is 18/01/2022 with a nominal completion date of 21/12/2022.

WBS Code
Type
Task Name
Time Estimate (Days)
1
Milestone
Project Plan
Total: 50
1.1
Activity
Initiation
1
1.2
Activity
Engagement with business stakeholders
15
1.3
Activity
Project Research
10
1.4
Activity
Create documentation and materials
10
1.5
Activity
Plan architecture
10
2
Milestone
Requirements
Total: 52
2.1
Activity
Gather technical requirements to meet project scope
12
2.2
Activity
Gather business requirements
15
2.3
Activity
Document requirements
5
2.4
Activity
Disseminate and gain approval for all project requirements
20
3
Milestone
Project initiation
Total: 25
3.1
Activity
Set project meetings
5
3.2
Activity
Team setup and management process
10
3.3
Activity
Implement project governance tools
10
4
Milestone
Database
Total: 40
4.1
Activity
Install required hardware into on-prem datacentre
5
4.2
Activity
Install dev environment database
2
4.3
Activity
Install test environment database
2
4.4
Activity
Install uat environment database
2
4.5
Activity
Install production database
4
4.6
Activity
Create database entities
10
4.7
Activity
Create relationships between entities
10
4.8
Activity
Configure logging onto all databases
5
5
Milestone
Develop internal application
Total: 105
5.1
Activity
Install servers onto on-prem resources
5
5.2
Activity
Install CRM application onto all environment servers
5
5.3
Activity
Agile project methodology setup
5
5.4
Activity
Develop internal application features using agile methodology
90
6
Milestone
Develop external research provider portal
Total: 70
6.1
Activity
Install servers onto on-prem resources
5
6.2
Activity
Install web application
5
6.3
Activity
Develop integration with internal CRM
10
6.4
Activity
Develop external research provider portal features using agile methodology
50
7
Milestone
Develop Dairy farmers WebView
Total: 60
7.1
Activity
Install servers onto on-prem resources
5
7.2
Activity
Install web view software
5
7.3
Activity
Develop integration with internal application
10
7.4
Activity
Develop internal application features using agile methodology
40
8
Milestone
Project closure
Total: 20
8.1
Activity
Technical project documentation
10
8.2
Activity
Measure statistics against MOV statements
5
8.3
Activity
Handover to operations and support
5

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Milestone
Description
Project Plan
The creation and completion of a complete project plan detailing all milestone, processes and governance required at the beginning of a project.
Requirements
Gathering and documenting all requirements which are needed to technically start the development work. Developers require resources such as servers, databases and physical technology to start working.
Project Initiation
The setup of project management tools and governance which will assist in the ongoing management of the project. The completion of this milestone marks the start of activities which will directly contribute to the project scope and products.
Database
The physical installation and configuration of required databases to support the products being developed.
Develop internal application
The agile project which will deliver the first product (Australian Dairy Research Management system). The agile process will provide features to the organisation and will include all aspects of agile project management (User stories, Business requirements, acceptance criteria, development, testing and user acceptance).
Develop external Research provider portal
The agile project which will deliver the second product (Australian Dairy Researcher Portal). The agile process will provide features to the researchers and will include all aspects of agile project management (User stories, Business requirements, acceptance criteria, development, testing and user acceptance).
Develop Dairy Farmers WebView
The agile project which will deliver the third product (Australian Dairy farmers Investment). The agile process will provide features to the dairy farmers and will include all aspects of agile project management (User stories, Business requirements, acceptance criteria, development, testing and user acceptance).
Project closure
Measuring the success of the project as well as providing handover for all technical documentation and operational support.
 

Task A (WBS Code)
Task B (WBS Code)
Dependency Type
2.1
4.1
Finish to start
4.2
4.3
Finish to start
4.3
4.4
Finish to start
4.4
4.5
Finish to start
4.5
4.6
Finish to start
4.6
4.7
Finish to start
5.1
5.2
Finish to start
5.4
6.3
Finish to start
5.4
6.4
Start to start
5.4
7.4
Start to start
6.3
6.4
Finish to start
 

Based on the WBS and the dependencies, the project can be estimated at a total duration of 346 days (including weekends). Considering the higher amount of slack for the large development items of 6.4 and 7.4 means the project can be staggered in a way which allows for a completion date of 21/12/2022. The bellow Gant Chart demonstrates the overall project schedule in with all considerations in the above tables considered. The Gant Chart timeline is broken down into weeks.

The cost of the project is estimated using the WBS items which incur a cost. Where a resource is required, the resource has been costed at a per day basis with the number of days extracted from the WBS estimated durations. The table bellow shows the estimated costs of the project. The 10% reserves are based on an industry standard of 10% of IT projects total costs required for unforeseen work and management (Usmani, 2021).
WBS Items
Units/Days
Cost per unit
Sub Total
Total
Project Management

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 $ 286,450.00
 Project Manager
91
 $       800.00
 $          72,800.00

 Technical Architect
10
 $   1,200.00
 $          12,000.00

 Database Admin / Developer
40
 $       500.00
 $          20,000.00

 Business Analyst
32
 $       700.00
 $          22,400.00

 Application Developer
245
 $       650.00
 $        159,250.00

 Hardware

 $   75,900.00
 Databases 
5
 $   7,800.00
 $          39,000.00

 Servers
3
 $ 12,300.00
 $          36,900.00

 Software

 $   45,600.00
 Licenses (Databases and servers)
8
$1,200
 $            9,600.00

 Application licenses per user
120
$300
 $          36,000.00

 Project Reserves (10%)

 $   40,795.00
 Total

 $ 448,745.00

There are 2 main project management methodologies which will be utilised through this project depending on the activity and the dependency. The waterfall method will be used to deliver work package 4 as this is more of a traditional IT project with many dependencies. The dependencies mean that not much could be done in this work package without the previous activity being completed which would mean a waterfall method is more applicable. All other work packages and activities will follow a stricter agile methodology along with a scrum and set weekly sprints.
The agile method will be used when developing the packages in items 5, 6 and 7 to ensure that business requirements and features are delivered as early as possible to the business which should provide the most value as early as possible. It will be important to map user stories and business requirements to the scope and the MOV of the project.
The project quality will be controlled through implemented and managed governance policies which will allow the continued monitoring of the project. Financial management through cost categorisations and user story effort estimates (mapped to an estimated cost per story point) will mean that budgets can be kept in check as well as forecasted through the project. The quality of the products delivered will be maintained through the agile process which includes user acceptance of features prior to release to production. This will ensure that features meet business requirements and are maintained to the expected level of the key stakeholders.

The code of ethics related to this project:
Honesty
The project team will be honest and transparent with all aspects of the project including technical issues and project changes and expectations.
The project manager will ensure that project costs will be transparent to key stakeholders.
Project team members will respect the confidentiality of any data they are exposed to including any personal information.

Stakeholder Interest
The project will seek to always provide benefit and value to the key stakeholders.

Competence
The project team (including technical developers) have the required knowledge and skills to complete the assigned work packages.

Professionalism
All members of the project team will respect all other members including the business an ensure that they work with the highest level of professionalism.

www.pwc.com.au. 2011. The Australian Dairy Industry. [online] Available at: <https://www.pwc.com.au/industry/agribusiness/assets/australian-dairy-industry-nov11.pdf> [Accessed 12 September 2021].
Usmani, F., 2021. Contingency Reserve vs Management Reserve | PM Study Circle. [online] PM Study Circle. Available at: <https://pmstudycircle.com/contingency-reserve-vs-management-reserve/> [Accessed 12 September 2021].

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