Housekeeping Assistant

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LLN Evaluation Form
Date of
Assessment
22 April 2021
Work Role/Job
Title
Housekeeping Assistant
Assessed By Marcus Hill
Position Trainer and Assessor
Signature Mjhill
Work Role LLN Requirements
Learning 2 Reading 2 Writing 2 Oral 2 Numerac
y
1
Work Role Support Level ACSF
Level Comments
Works alongside a
supervisor/mentor where
prompting and advice can be
provided.
1
The housekeeping assistant works alongside senior housekeeping
staff, who can provide them hands-on training and support while
on the job.
Works with a supervisor/mentor
who can provide support when
requested.
2
Works independently and uses
own familiar support resources. 3
Works independently and
initiates and uses support from a
range of established resources.
4
Works Autonomously and
accesses and evaluates support
from a broad range of sources.
5
This form was developed from information contained in the ACSF by Compliant Learning Resources
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 1
This study source was downloaded by 100000803514456 from CourseHero.com on 09-02-2021 06:44:05 GMT -05:00
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Learning
Context Text Complexity Task Complexity
ACS
F
Leve
l
Comments – Task Details
Familiar and
predictable contexts
Limited range of
context
Simple familiar texts
with clear purpose
Familiar vocabulary
Explicit tasks
involving a limited
number of familiar
steps
Processes include
identifying, simple
interpreting, simple
sequencing
2
 Must have the ability to
read and interpret WHS
procedures
 Calculate measurements
for cleaning chemicals
 Interpret instructions,
safety signs and
evacuation plans
Examples
Attempts to take supervisor’s feedback into account when
practising new skills
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 2
This study source was downloaded by 100000803514456 from CourseHero.com on 09-02-2021 06:44:05 GMT -05:00
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Reading Skills Level
Context Text Complexity Task Complexity
ACS
F
Leve
l
Comments – Task Details
Familiar and
predictable contexts
Limited range of
contexts
Simple familiar texts
with clear purpose
Familiar vocabulary
Explicit tasks
involving a limited
number of familiar
steps. Processes
include identifying,
simple interpreting
and sequencing
2
 Ability to locate and read
instruction manuals for new
and unfamiliar equipment
 Ability to read and interpret
WHS procedures
 Submit orders for repairs and
replacement of stock
 Maintaining and recording
stock of supplies
 Measuring cleaning agents
Example
 Interprets instructions which combine pictorial and written
information, e.g. directions on how to operate a piece of
machinery safely or routine step-by-step instructions for
logging into an organisation’s computer network.
 Reads forms or notices containing personally relevant
information, e.g. a notice at the workplace about a fire drill.
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 3
This study source was downloaded by 100000803514456 from CourseHero.com on 09-02-2021 06:44:05 GMT -05:00
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Writing Skills Level
Context Text Complexity Task Complexity
ACSF
Leve
l
Comments – Task Details
Familiar and
predictable contexts
Limited range of
contexts
Simple familiar texts
with clear purpose
Familiar vocabulary
Explicit tasks
involving a limited
number of familiar
steps. Processes
include identifying,
simple interpreting
and sequencing
2
 Accurately reporting hazards,
emergency incidents, and
broken equipment according
to organisational procedures
using organisational
templates on the office
computer
 Accurately record daily tasks,
such as: use of equipment,
sterilization of equipment
 Submitting requests for orders
for repairs and replacement of
stock
 Maintaining and recording
stock of their supplies
 Good communication skills
Example
 Completes a range of forms requiring routine, factual data,
e.g. OHS records, a job application, a reimbursement form for
expenses such as use of a vehicle, or pickup and delivery
dockets.
 Writes a list of tasks to be completed by other members of
the work group, e.g. a roster or an action plan.
 Creates a list or simple flyer on information to be discussed
at a workplace meeting.
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 4
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Oral Communication Skills Level
Context Text Complexity Task Complexity
ACSF
Leve
l
Comments – Task Details
Familiar and
predictable contexts
Limited range of
contexts
Simple familiar texts
with clear purpose
Familiar vocabulary
Explicit tasks
involving a limited
number of familiar
steps. Processes
include identifying,
simple interpreting
and sequencing
2
 Communicating with and
clarifying requests from
clients
 Communicating with and
clarifying instructions from costaff and senior staff
members.
 Good communication skills
Example
 Follows directions to perform a sequence of routine tasks,
e.g. uses machinery/equipment such as fax machine or
forklift, or makes pre operational checks on machinery/plant
equipment.
 Listens for specific information in a formal workplace
meeting.
 Participates in straightforward face to face discussions with
customers or co-workers.
 Listens to short, explicit instructions for new work procedures
and asks questions to clarify.
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 5
This study source was downloaded by 100000803514456 from CourseHero.com on 09-02-2021 06:44:05 GMT -05:00
This study resource was shared via
CourseHero.com
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 6
This study source was downloaded by 100000803514456 from CourseHero.com on 09-02-2021 06:44:05 GMT -05:00
This study resource was shared via
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Numeracy Skills Level
Context Text Complexity Task Complexity
ACS
F
Leve
l
Comments – Task Details
Highly familiar
contexts
Concrete and
immediate
Very restricted range
of contexts
Short and simple,
highly explicit
purpose, limited,
highly familiar
vocabulary
Concrete tasks of 1
or 2 steps. Processes
include locating,
recognising 1
 Time management
 Maintaining and Recording
stock of supplies
 Measuring cleaning and
disinfecting chemicals using
ratios
Example
 Uses a calculator to add whole numbers of stock of familiar
items in a workplace store.
 Reads digital weight scales and accurately copies onto a
recording sheet.
 Names and compares common two dimensional shapes in
familiar situations, e.g. compares two different road or
warning signs.
 Understands time-to-task allocations in a work instruction.
 Uses a calendar or planner to record information, e.g.
meeting times and dates.
Work Role LLN Evaluation Form Version No. 1.3 Produced 11 August 2017
© Compliant Learning Resources Page 7
This study source was downloaded by 100000803514456 from CourseHero.com on 09-02-2021 06:44:05 GMT -05:00
This study resource was shared via
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