ICTPMG609 – Plan and direct complex

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ICTPMG609
PLAN AND DIRECT
COMPLEX ICT PROJECTS
ASSESSOR GUIDE
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ICTPMG609 – Plan and direct complex ICT projects Version 3
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ICTPMG609 – Plan and direct complex ICT projects Version 3
ASSESSMENT INFORMATION FOR
LEARNERS
Throughout your training we are committed to your learning by providing a training
and assessment framework that ensures the knowledge gained through training is
translated into practical on the job improvements.
You are going to be assessed for:
• Your skills and knowledge using written and observation activities that apply
to the workplace.
• Your ability to apply your learning.
• Your ability to recognise common principles and actively use these on the job.
All of your assessment and training is provided as a positive learning tool. Your assessor
will guide your learning and provide feedback on your responses to the assessment
materials until you have been deemed competent in this unit.
How you will be assessed
The process we follow is known as competency-based assessment. This means that
evidence of your current skills and knowledge will be measured against national
standards of best practice, not against the learning you have undertaken either recently
or in the past. Some of the assessment will be concerned with how you apply your skills
and knowledge in the workplace, and some in the training room as required by each
unit.
The assessment tasks have been designed to enable you to demonstrate the
requirements of the performance criteria and knowledge in this unit to successfully
demonstrate competency at the required standard.
Your assessor will ensure that you are ready for assessment and will explain the
assessment process. Your assessment tasks will outline the evidence to be collected and
how it will be collected, for example; a written activity, case study, or demonstration and
observation.
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The assessor will also have determined if you have any special needs to be considered
during assessment. Changes can be made to the way assessment is undertaken to
account for special needs and this is called making Reasonable Adjustment.
What happens if your result is ‘Not Yet Competent’ for one or more
assessment tasks?
Our assessment process is designed to answer the question “has the desired learning
outcome been achieved yet?” If the answer is “Not yet”, then we work with you to see
how we can get there.
In the case that one or more of your assessments has been marked ‘NYC’, your trainer
will provide you with the necessary feedback and guidance, in order for you to resubmit
your responses.
What if you disagree on the assessment outcome?
You can appeal against a decision made in regards to your assessment. An appeal should only
be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel
you have sufficient grounds to believe that you are entitled to be assessed as competent. You
must be able to adequately demonstrate that you have the skills and experience to be able to
meet the requirements of units you are appealing the assessment of.
Your trainer will outline the appeals process, which is available to the learner. You can request a
form to make an appeal and submit it to your trainer, the course coordinator, or the
administration officer. The RTO will examine the appeal and you will be advised of the outcome
within 14 days. Any additional information you wish to provide may be attached to the appeal
form.
What if I believe I am already competent before training?
If you believe you already have the knowledge and skills to be able to demonstrate
competence in this unit, speak with your trainer, as you may be able to apply for
Recognition of Prior Learning (RPL).
Assessor Responsibilities
Assessors need to be aware of their responsibilities and carry them out appropriately.
To do this they need to:
• Ensure that participants are assessed fairly based on the outcome of the
language, literacy and numeracy review completed at enrolment.
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• Ensure that all documentation is signed by the learner, trainer, workplace
supervisor and assessor when units and certificates are complete, to ensure
that there is no follow-up required from an administration perspective.
• Ensure that their own qualifications are current.
• When required, request the manager or supervisor to determine that the
learner is ‘satisfactorily’ demonstrating the requirements for each unit.
‘Satisfactorily’ means consistently meeting the standard expected from an
experienced operator.
• When required, ensure supervisors and learners sign off on third party
assessment forms or third party report.
• Follow the recommendations from moderation and validation meetings.
How should I format my assessments?
Your assessments should be typed in an 11 or 12 size font for ease of reading. You must
include a footer on each page with the learner name, unit code and date. Your
assessment needs to be submitted as a hardcopy or electronic copy as requested by
your trainer.
How long should my answers be?
The length of your answers will be guided by the description in each assessment, for
example:
TypeofAnswer
AnswerGuidelines
ShortAnswer
4typedlines=50words,or
5linesofhandwrittentext
LongAnswer
8typedlines=100words,or
10linesofhandwrittentext=1
3 of afoolscap page
BriefReport
500words=1pagetypedreport,or
50linesofhandwrittentext=11
2 foolscaphandwrittenpages
MidReport
1,000words=2pagetypedreport
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100linesofhandwrittentext=3foolscaphandwrittenpages
LongReport
2,000words=4pagetypedreport
200linesofhandwrittentext =6foolscap handwritten pages
How should I reference the sources of information I use in my
assessments?
Include a reference list at the end of your work on a separate page. You should reference
the sources you have used in your assessments in the Harvard Style. For example:
• Website Name – Page or Document Name, Retrieved insert the date. Webpage
link.
• For a book: Author surname, author initial Year of publication, Title of book,
Publisher, City, State.
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ASSESSMENT GUIDE
The following table shows you how to achieve a satisfactory result against the criteria
for each type of assessment task. The following is a list of general assessment methods
that can be used in assessing a unit of competency. Check your assessment tasks to
identify the ones used in this unit of competency.
AssessmentMethod
SatisfactoryResult
Non-SatisfactoryResult
YouwillreceiveanoverallresultofCompetentorNotYetCompetentforthis unit. The
assessmentprocessismadeupofanumberofassessmentmethods.Youarerequired to
achieveasatisfactoryresultineachofthesetobedeemedcompetentoverall.Your
assessmentmayincludethefollowingassessmenttypes.
Questions
Allquestionsanswered
correctly
Incorrect answersforone
ormorequestions
Answersaddressthe
question in full; referring
toappropriatesources
fromyourworkbook
and/orworkplace
Answersdonotaddress
thequestion in full. Does
not referto appropriate or
correctsources.
Third Party Report
Supervisorormanager
observes work
performanceandconfirms
thatyouconsistentlymeet
thestandardsexpected
fromanexperienced
operator
Couldnotdemonstrate
consistency. Could not
demonstratetheabilityto
achievetherequired
standard
WrittenActivity
Theassessorwillmarkthe
activity againstthe
detailed
guidelines/instructions
Doesnotfollow
guidelines/instructions
Attachmentsifrequested
areattached
Requestedsupplementary
itemsarenotattached
Allrequirementsofthe
written activityare
addressed/covered.
Response does not
addresstherequirements
infull;ismissinga
responseforoneormore
areas.
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Responsesmustreferto
appropriatesourcesfrom
your workbookand/or
workplace
Oneormoreofthe
requirementsare
answeredincorrectly.
Doesnotrefertoor utilise
appropriateorcorrect
sourcesofinformation
Observation/Demonstration
Allelements,criteria,
knowledgeand
performanceevidenceare
demonstratedatthe
appropriateAQFlevel
Couldnotdemonstrate
elements,criteria,
knowledgeand
performance evidence at
theappropriateAQFlevel
CaseStudy
Allcomprehension
questions answered
correctly;demonstrating
an application of
knowledgeofthetopic
case study.
Lackofdemonstrated
comprehensionofthe
knowledgerequiredto
completethecasestudy
questions correctly. One
ormorequestionsare
answeredincorrectly.
Answersaddressthe
question in full; referring
toappropriatesources
fromyourworkbook
and/orworkplace
Answersdonotaddress
thequestion in full;donot
refertoappropriate
sources.
Practical Activity
Alltasksinthepractical
activitymustbecompleted
andevidenceof
completionmustbe
providedto your
trainer/assessor.
Alltaskshavebeen
completedaccuratelyand
evidence provided for
each stated task.
Tasks have notbeen
completedeffectivelyand
evidenceofcompletion
has notbeen provided.
Attachmentsifrequested
areattached
Requestedsupplementary
itemsarenotattached
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ASSESSMENT COVER SHEET
AssessmentCoverSheet
Learner’sname:
Assessors
Name:
Date
Submitted:
Thefollowingquestionsaretobecompletedbytheassessor:
IstheLearner readyforassessment?
Yes
No
Hastheassessmentprocessbeenexplained?
Yes
No
DoestheLearner understandwhich evidence isto be
collected and how?
Yes
No
HavetheLearner’srightsandtheappealsystembeenfully
explained?
Yes
No
Haveyoudiscussedanyspecialneedstobeconsidered
duringassessment?
Yes
No
Thefollowingdocumentsmustbecompletedandattached:
o WrittenActivityandChecklist
Thelearner willcompletethewrittenactivityprovidedto
thembytheassessor.TheWrittenActivityChecklist will be
completedbytheassessor.
S
NYS
o PracticalActivityChecklist
Thelearner willdemonstratearangeofskillsandthe
assessorwill observe where appropriate to the unit. The
PracticalActivityChecklist willbecompletedbythe
assessor.
S
NYS
o QuestionsandQuestionsChecklist
Thelearner will answera rangeofquestionseither
verbally or written. TheQuestions Checklist will be
completedbytheassessor.
S
NYS
Learner Declaration
Iagreetoundertakeassessmentintheknowledgethatinformationgatheredwillonly
beusedforprofessionaldevelopmentpurposesandcanonlybeaccessedbytheRTO
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I declare that:
o ThematerialIhavesubmittedismyownwork
o I havekeptacopyofallrelevantnotesandreferencematerialthatIusedinthe
productionofmywork
o I havegivenreferencesforallsourcesofinformationthatarenotmyown,
including the words, ideasandimagesofothers
Learner
Signature:
Date:
ResultandFeedback
Feedbackto Learner:
Overall Outcome oCompetent oNot yet
Competent
Assessor
Signature:
Date:
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WRITTEN ACTIVITY
Your task is to write the answers to each of the following questions. Answers should
exceed 50 words but no more than 100 words for each questions:
1. Reflect on the concepts for the planning and processes of workplace risk
management.
2. Discuss the functions and operation of computer software, including the
proprietary software relevant to your role.
3. Identify and discuss the current legislation, codes and standards relevant to the
management of ICT projects.
4. Explain the following that are relevant to sustainability requirements and
ratings:
a. Reporting mechanisms.
b. Conservation of energy.
c. The management of other resources.
5. Explain tools and the models used for project management.
6. Explain the frameworks and functions of the following:
a. Enterprises.
b. Government bodies.
c. Industry associations.
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WRITTEN ACTIVITY CHECKLIST
WrittenActivityChecklist
Forthisassessment, thelearner mustcompletethewrittenactivity.
The written activity is astand-aloneactivity that will allow thelearner todisplaythe
requirementsoftheperformancecriteriaandknowledge evidence in this unit that are
essentialwhendecidingoverallcompetency.
Learner Name:
AssessorName:
Hasthelearner
satisfactorilycompleted
the writtenactivity?
Yes
No
DidtheLearner provide evidence of their ability to:
Reflect on theconcepts for the planning and processes
ofworkplaceriskmanagement.
£
£
Discussthefunctionsandoperationofcomputer
software,includingtheproprietarysoftwarerelevantto
your role.
£
£
Identify anddiscussthe current legislation, codesand
standardsrelevanttothemanagementofICTprojects.
£
£
Explain the following that are relevant to sustainability
requirementsandratings:
• Reportingmechanisms.
£
£
• Conservationofenergy.
£
£
• Themanagementofotherresources.
£
£
Explaintoolsandthemodelsusedforproject
management.
£
£
Explaintheframeworksandfunctionsofthefollowing:
£
£
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• Enterprises.
• Governmentbodies.
£
£
• Industry associations.
£
£
FeedbacktoLearner:
Result o Satisfactory o NotYetSatisfactory
Assessor’sSignature:
Date:
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PRACTICAL ACTIVITY
The following task is to be demonstrated and assessed in conditions that are safe and
replicate the workplace. Noise levels, production flow, interruptions and time variances
must be typical of those experienced in the ICT project management field of work and
include access to:
• Relevant computer software packages.
• Suitable hardware.
• Codes, standards and legislation relevant to the jurisdiction and the project.
• Project documentation.
• Research resources, including product information and data, theoretical texts
and other information.
For this task you are to complete the following activity to demonstrate your ability to
design, implement, manage and finalise a complex ICT project.
Case scenario:
The managing director of Gametronix Pty Ltd, Mr. John Doe, has been in animation
industry and games development for the past 10 years. Mr. Doe was one of the few
Australian anime developers who were involved in the development of the famous
‘Sonic the hedgehog’ project.
Mr. Doe, single-handedly developed a computer game called ‘Spytronix’ which
generated more than 3 million dollars in revenue in 2012. Mr. Doe has now 3 software
developers, 2 games designers, 2 graphics designers, and 1 marketing person in his
Sydney office.
In recent years, Mr. Doe noticed that he was losing his market share to a simple game
such as Candy-Crush and other simpler games. Mr. Doe is a bit confused because these
games look much simpler and easier to design/program yet they are grossing far more
revenue.
His initial investigation revealed that the other games are now freely distributed on
many of the mobile platforms; and their revenue is mostly from advertisements. Their
marketing is also heavily based on social media including Facebook and other platforms.
Mr. Doe was very keen to launch his own new games for mobile platforms with strong
marketing over the social media. He is aware that this new approach may change his
normal operational procedures but he is willing to take the challenge. Mr. Doe has
allocated $500,000 and 3 months for the project.
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To this aim, Mr. Doe assigned you as the project coordinator for the new venture.
Your tasks are to:
1. Identify the games genre in relation to the mobile market
2. Propose a new game for Mr. Doe
3. Lead the development of the computer game
4. Recruit sub-contractors for games programming
5. Recruit sub-contractors for social media marketing
6. Oversees the reporting and communications
7. Oversees the handover and training.
8. Report to Mr. Doe on the project progress
You are writing a report for Mr Doe as part of the tasks for this project. Refer to the
project template for the instructions in order to complete the report.
To prepare for the task, complete the following actions to identify the strategic and
operational needs of the ICT project, during the planning phase:
1. Identify, and record, the strategic and operational needs of the project during the
planning phase.
2. Identify, consider and document the project’s strategic context and
requirements.
3. Identify and consider the organisation’s strategic and business plans, and use this
information to determine, and record, its output requirements.
4. Identify the client requirements, and explore the impact of the relevant
legislation, industry codes and standards on these requirements. Document the
client requirements and the impact of legislation, codes and standards.
5. Conduct a risk management analysis, developing and documenting a riskmanagement plan for the project.
Complete the following steps to prepare the ICT project plan:
6. Define and document the precise specifications and the terms of reference for the
project.
7. Identify and document the project budget, specified to a level that can be used for
the management of sub-tasks.
8. Identify, define and record the skills which are needed for the successful
completion of the project.
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9. Identify and record the physical and other resources required to support the
project, and secure them for the project.
10. Taking into consideration contingencies, and planning for time slippages,
document the timelines, schedules and the critical path for the project.
11. Develop and record a consultation strategy or process, to be used throughout the
project to inform clients, contractors and other interested parties of the project’s
progress, and to seek their input as required.
Assemble the ICT project team, and commence work through completion of the
following actions:
12. Secure the appropriate project-team members, and brief them regarding the
project, their roles, levels of delegated responsibility and the outcomes which are
to be achieved. Provide any briefing documentation developed.
13. Implement effective communication processes, and use them to coordinate the
work and to inform the team members of progress.
14. Develop and document clear reporting processes for team members, and
communicate the processes to the team members.
Perform the following steps to manage the IT project:
15. Use appropriate project management tools and methodologies to monitor the
project progress, according to the requirements of the project plan. Provide any
recorded monitoring.
16. Throughout the task, manage the team member performance, ensuring that their
output is directed to the key performance indicators identified in the project
plan.
17. As required to ensure the project aims and outcomes, and in light of changing
circumstances, make corrections, changes and additions to the project plan.
Provide the amended plans.
18. Monitor the resourcing to support the project, making corrections as required to
reflect changing circumstances. Document resource monitoring, recording
required corrections.
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19. As required, and in line with the project plan, report on the overall project
progress to senior management or funding bodies. Provide any written reports
on project progress.
To finalise the IT project perform the following actions:
20. In line with the requirements of the project plan, finalise the project.
21. Efficiently, effectively and in line with the organisational procedures, conduct the
handover to the staff members that are responsible for the ongoing
implementation or maintenance of the project products or services.
22. Conduct debrief with the project team members and relevant stakeholders about
the conduct of the project and the outcomes achieved.
23. Prepare a report analysing the strengths and weaknesses of the project plan, and
the conduct of the project.
Complete the following steps to use the IT project to contribute to improved policies and
processes:
24. Review the project to identify and analyse opportunities for wider organisational
learning, including changes to processes or policies generated by the project,
recording and forwarding the identified opportunities for future further
developments following project completion for consideration by senior
management to improve and refine future ICT project management processes.
25. Consider and record the strategic impact of the project, and feed this into the
organisation’s ongoing strategic planning processes.
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PRACTICAL ACTIVITY CHECKLIST
*Multiple copies of the checklist will need to be printed if the activity is to be performed
more than once.
PracticalActivityChecklist
Forthisassessment, thelearner mustcompletethepracticalactivity.
The practicalactivity is astand-aloneactivity that will allow thelearner todisplaythe
knowledgeandperformanceevidencethatis essentialwhen deciding overall
competency.
Learner Name:
AssessorName:
Hasthelearner
satisfactorilycompleted
the practical activity?
Yes
No
DidtheLearner provide evidence of their ability to:
Identify, andrecord, the strategic andoperational needs
of the projectduring the planning phase.
£
£
Identify, consideranddocumenttheproject’sstrategic
contextandrequirements.
£
£
Identify andconsiderthe organisation’sstrategic and
businessplans,andusethisinformationtodetermine,
andrecord,itsoutputrequirements.
£
£
Identifytheclientrequirements,andexploretheimpact
of the relevantlegislation, industry codes and standards
ontheserequirements.Documenttheclient
requirementsandtheimpactoflegislation,codesand
standards.
£
£
Conductariskmanagementanalysis,developingand
documenting a risk-managementplanfortheproject.
£
£
Defineanddocumenttheprecisespecificationsandthe
termsofreferencefortheproject.
£
£
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Identifyanddocumenttheprojectbudget,specifiedtoa
levelthatcanbeusedforthemanagementofsub-tasks.
£
£
Identify, define andrecordthe skillswhich are needed
forthesuccessfulcompletionoftheproject.
£
£
Identify andrecordthe physical andotherresources
requiredtosupporttheproject,andsecurethemforthe
project.
£
£
Taking intoconsideration contingencies, and planning
fortimeslippages,documentthetimelines,schedules
andthecritical pathfortheproject.
£
£
Developandrecordaconsultationstrategyorprocess,
tobeusedthroughouttheprojecttoinformclients,
contractors and other interested parties of the project’s
progress, andto seek theirinput asrequired.
£
£
Secure the appropriate project-teammembers,and
briefthemregardingtheproject,theirroles,levelsof
delegatedresponsibilityandtheoutcomeswhichareto
beachieved.Provideanybriefingdocumentation
developed.
£
£
Implementeffectivecommunicationprocesses,anduse
themtocoordinatetheworkandtoinformtheteam
membersofprogress.
£
£
Developanddocumentclearreportingprocessesfor
teammembers,andcommunicatetheprocessestothe
teammembers.
£
£
Useappropriateprojectmanagementtoolsand
methodologiestomonitortheprojectprogress,
accordingtotherequirementsoftheprojectplan.
Provideanyrecordedmonitoring.
£
£
Throughoutthetask,managetheteammember
performance,ensuringthattheiroutputisdirectedto
thekeyperformanceindicatorsidentifiedintheproject
plan.
£
£
Asrequiredtoensuretheprojectaimsandoutcomes,
andinlightofchangingcircumstances,make
corrections, changes and additions to the projectplan.
Providetheamendedplans.
£
£
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Monitortheresourcingtosupporttheproject,making
corrections asrequiredtoreflectchanging
circumstances.Documentresourcemonitoring,
recordingrequiredcorrections.
£
£
Asrequired,andinlinewiththeprojectplan,reporton
theoverallprojectprogresstoseniormanagementor
fundingbodies.Provideanywritten reports on project
progress.
£
£
Inlinewiththerequirementsoftheprojectplan,
finalisetheproject.
£
£
Efficiently, effectively andin line with the
organisationalprocedures, conductthe handover to the
staffmembersthatareresponsiblefortheongoing
implementationormaintenanceoftheprojectproducts
or services.
£
£
Conductdebriefwiththeprojectteammembersand
relevantstakeholdersabouttheconductoftheproject
andtheoutcomesachieved.
£
£
Prepare a reportanalysing the strengths and
weaknessesoftheproject plan, andtheconduct ofthe
project.
£
£
Review the project to identify and analyse
opportunities for wider organisationallearning,
including changes to processes or policies generated by
theproject, recording andforwarding the identified
opportunitiesforfuturefurtherdevelopments
followingprojectcompletionforconsiderationby
seniormanagementtoimproveandrefinefutureICT
projectmanagementprocesses.
£
£
Considerandrecordthestrategicimpactoftheproject,
andfeedthisintotheorganisation’songoing strategic
planning processes.
£
£
FeedbacktoLearner:
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Result o Satisfactory o NotYetSatisfactory
Assessor’sSignature:
Date:
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QUESTIONS
The following questions may be answered verbally with your assessor or you may write
down your answers. Please discuss this with your assessor before you commence. Short
Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of
handwritten text.
Your assessor will take down dot points as a minimum if you choose to answer them
verbally.
Answer the following questions either verbally with your assessor or in writing.
1. How might you determine the strategic and operational needs of a project,
during the project planning phase?
2. What questions might you consider for identifying the project’s strategic
context and requirements?
3. What output requirements might you identify from the organisation’s
strategic and business plans?
4. Why is it important to identify and explore the client requirements?
5. What specifications and terms of reference would be defined and precisely
documented for the project?
6. What details would be documented into a project budget, to a level that can
be used for the management of sub-tasks?
7. How might you identify the skills needed for the successful completion of the
project?
8. What types of resources would you define, document and secure to support
the project?
9. Discuss taking consideration of contingencies time slippages when
developing the timelines, schedules and critical path for the project.
10. What are the benefits associate with developing a consultation strategy or
process, to be used to inform clients, contractors and other interested parties
of the project’s progress and to seek input?
11. What details will need to be provided in the project team briefing?
12. What is it necessary to determine when developing the effective
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communication processes to be used for coordinating work and for informing
team members of progress?
13. List five (5) examples of the information that could be included in clear
reporting processes for team members.
14. Discuss how KPIs should be developed for managing team performance.
15. What changing circumstances might you encounter that would require the
project plan to be corrected, changed or added to?
16. List five (5) examples of the resource monitoring actions that might be used
to support the project.
17. What information would you typically include when reporting on the overall
project progress to senior management or funding bodies, as required?
18. What tasks would be undertaken to finalise the project?
19. What hand-over activities might you complete to conduct handover to the
staff members that are responsible for the ongoing implementation or
maintenance of the project products or services?
20. Why should you conduct debriefing with the project team members and
relevant stakeholders about the conduct of the project and the outcomes
achieved?
21. List the information that is it be included in the strengths and weaknesses
report of the project.
22. What information might you assess to determine the opportunities for wider
organisational learning, including changes to processes or policies generated
by the project?
23. Outline the information that should be included in the proposals forwarded to
senior management about regarding opportunities for future further
developments, following project completion.
24. What is it necessary to assess when considering the strategic impact of the
project?
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QUESTIONS CHECKLIST
QuestioningChecklist
The assessor needs to indicate whether they have conducted the questioning as
written questionsorasverbal questionsbyticking thebox below.
o WrittenQuestioning
o VerbalQuestioning
Theassessormustprovideevidencewiththeassessmenttool.Forwrittenquestions,
theassessormustprovidethelearner’soriginal written responses. Forverbal
questioning,theassessormustprovidedotpointsasaminimumonthelearner’s
responses.
Fordetailsonhowtoconductandcontextualisethisformofassessment,pleaserefer
tothequestioning checklistexplanation in the assessor guide.
Learner’sname:
Assessor’sname:
Ifquestionsareansweredverbally,theassessormustwrite
detailednotes on the learners responses. If answers are recorded
separatetothisdocument,theymustbeattachedtothe
assessmentdocuments.
Satisfactory
response
Yes
No
1
Howmightyoudeterminethestrategicandoperational
needs of a project, during the project planning phase?
£
£
2
Whatquestionsmightyouconsiderforidentifyingthe
project’sstrategic contextandrequirements?
£
£
3
Whatoutputrequirementsmightyouidentifyfromthe
organisation’s strategic and business plans?
£
£
4
Whyisitimportanttoidentifyandexploretheclient
requirements?
£
£
5
What specificationsandtermsofreferencewouldbedefined
andpreciselydocumentedfortheproject?
£
£
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6
Whatdetailswouldbedocumentedintoaprojectbudget,toa
levelthatcanbeusedforthemanagementofsub-tasks?
£
£
7
Howmightyouidentifytheskillsneededforthesuccessful
completionof the project?
£
£
8
Whattypesofresourceswouldyoudefine,documentand
securetosupporttheproject?
£
£
9
Discusstakingconsiderationofcontingenciestimeslippages
whendevelopingthetimelines,schedulesandcriticalpathfor
theproject.
£
£
10
What arethebenefitsassociatewithdeveloping a
consultationstrategyorprocess,tobeusedtoinformclients,
contractors and other interested parties of the project’s
progressandto seek input?
£
£
11
What detailswill needtobeprovidedintheprojectteam
briefing?
£
£
12
Whatisitnecessarytodeterminewhendevelopingthe
effectivecommunicationprocessestobeusedfor
coordinatingworkandforinformingteammembersof
progress?
£
£
13
Listfive(5)examplesoftheinformationthatcouldbe
included inclearreportingprocessesforteammembers.
£
£
14
DiscusshowKPIsshouldbedevelopedformanagingteam
performance.
£
£
15
Whatchangingcircumstancesmightyouencounterthat
wouldrequiretheprojectplantobecorrected,changedor
addedto?
£
£
16
Listfive(5)examplesoftheresourcemonitoringactionsthat
mightbeusedtosupporttheproject.
£
£
ICT60115 – Advanced Diploma of Information Technology 26
ICTPMG609 – Plan and direct complex ICT projects Version 3
17
Whatinformationwouldyoutypicallyincludewhen
reportingontheoverallproject progressto senior
managementorfundingbodies,asrequired?
£
£
18
What taskswouldbeundertaken tofinalisetheproject?
£
£
19
What hand-overactivitiesmightyoucompletetoconduct
handovertothestaffmembersthatareresponsibleforthe
ongoingimplementationormaintenanceoftheproject
productsorservices?
£
£
20
Whyshouldyou conduct debriefing withtheprojectteam
membersandrelevantstakeholdersabouttheconductofthe
projectandtheoutcomesachieved?
£
£
21
Listtheinformationthatisitbeincludedinthestrengthsand
weaknessesreportoftheproject.
£
£
22
Whatinformationmightyouassesstodeterminethe
opportunities for wider organisationallearning, including
changes to processes or policiesgenerated by the project?
£
£
23
Outlinetheinformationthatshouldbeincludedinthe
proposalsforwardedtoseniormanagementaboutregarding
opportunitiesforfuturefurtherdevelopments,following
projectcompletion.
£
£
24
What isit necessarytoassesswhenconsidering the strategic
impactoftheproject?
£
£
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