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Pharmaceuticals & Medical Products Practice
Pharma operations:
Creating the workforce
of the future
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by Hillary Dukart, Parag Patel, Vanya Telpis, and Joakim Yngve
In a world experiencing unprecedented
technological change,
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Pharma companies have been slow to
address talent gaps
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Q@Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wagesL@n
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About the study
The International Society for Pharmaceutical Engineering HispeI@@mk
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R Pharma operations: Creating the workforce of the future
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Frontline employees feel optimistic about the future.
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These disruptors have already created a
skill mismatch in more than 80 percent
of pharma-manufacturing companies.
Pharma operations: Creating the workforce of the future S
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Frontline employees identify the most critical skill they need in the
social/emotional group.
1 Question: Going forward, what new skills are important to learn for your role or for your colleagues? (Up to three skills selected per person).
Frontline personnel by company who selected the top skill,¹ %
Manager
(n = 113)
Supervisor/
team lead
(n = 548)
Engineer/
scientist
(n = 821)
Support
function
(n = 105)
Quality
regulatory
(n = 432)
Quality
control
(n = 382)
Operator
(n = 721)
Supply
chain
(n = 226)
Other
(n = 193)
Comfort with change and continuous
learning (social/emotional)
Critical thinking and decision
making advanced/cognitive)
Advanced data analysis and
statistical skills (technological)
Other
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T Pharma operations: Creating the workforce of the future
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