skilled and resilient workforce

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Building a skilled and resilient workforce
to respond to change
The food and grocery supply chain is evolving rapidly — the pace of change is expected to accelerate as
new technologies are adopted, social and consumption trends change and organisations develop. We
need to ensure there is a sustainable supply of skilled, adaptable and resilient talent to respond to this
continual change.
We have identifed core skills and personal behaviours that we expect to be highly valued by our industry,
both now and in the future: communication, teamwork, practical skills, entrepreneurial outlook, analytical
ability, leadership, creativity, resilience and having a digital mindset. We asked recruiting managers which
of these skills and behaviours were hardest to recruit.
Skills and behaviour gaps
On average, 75% of recruiting managers rated all transferable skills and behaviours as difcult to recruit,
although teamwork, practical skills and communication are slightly easier. Finding talent with strong
resilience, an entrepreneurial mindset and analytical ability was especially challenging. Some 90% of
recruiting managers fnd it difcult to recruit resilient talent.
Once employed, some skills and behaviours are formally developed more than others. Areas such as
communication, teamwork and leadership were developed by the majority of companies either through
training courses or on-the-job learning. However, areas such as creativity, an entrepreneurial outlook and
a tech-savvy attitude were harder to train formally.
Q: Currently, how do you fnd recruiting people for these transferable skills?
Source: IGD Industry Skills Survey, 2017. Responses from recruiting managers
14 BRIDGING THE SKILLS GAP – BUILDING A SKILLED AND RESILIENT WORKFORCE TO RESPOND TO CHANGE
Companies should consider which skills are most important to their individual
organisations and reflect to what extent they are embedded in their training programmes
and business culture. These results also provide direction for education and apprenticeship
training providers in terms of developing skills to succeed in the workplace.
Analytical
Easy
0% 20% 40% 60% 80% 100%
Somewhat difcult Very difcult
Resilience
Entrepreneurial
Creative
Digital Mindset
Leadership
Practical
Communication
Teamwork

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