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Vocational Training InstituteAssessment Task 1 Student Information:Activity 1. For this Activity, you are required to draft a report to develop processes to manage ideas and information for JKL Industries. To assist you with this task, you are provided business documents of XL Industries (Attachment 1). Your report to ‘Develop processes to manage ideas and information at JKL Industries’ must include: communicating information to support others to achieve work responsibilities, facilitating employees’ contributions to consultation on work issues, providing feedback on the outcomes of consultations, resolution of issues raised or referral to relevant personnel. Your report must contain 3 sections, i.e. a). an opening, b). body, c). conclusiono Show your report to your Trainer for feedback, incorporate any changes appropriate and submit your final report to your Assessor for summative evidence.During this Activity, you will be observed by your Assessor demonstrating the following: Manage ideas and information by:■ Ensuring strategies and processes are in place to communicate information associated with the achievement of work responsibilities to all co-workers ■ Developing consultation processes to ensure that employees have the opportunity to contribute to issues related to their work role • Facilitating feedback to employees on outcomes of the consultation processes ■ Developing processes to ensure that issues raised are resolved promptly or referred to relevant personnelActivity 2A. For this Activity, you will establish policies to ensure that JKL Industry’s cultural diversity and ethical values are adhered to. The newly established policy will follow the same outline of the existing policies. General outline is: o The purpose of the policy o This policy applies to: o Applicable legislation: o JKL Industries’ health, safety and rehabilitation policies are displayed in all work locations. o Show your draft policy to your Trainer for feedback, incorporate any changes appropriate and submit your JKL Industry’s cultural diversity and ethical values policy to your Assessor for summative evidenceActivity 2B. For this activity, you will write notes to provide leadership through own behaviour. The notes must include information on: professional conduct that promotes trust with internal and external contacts and adjusting own interpersonal communication style to meet the organisation’s cultural diversity and ethical environment. o Show your notes to your Trainer for feedback, incorporate any changes appropriate and submit your finalised notes to your Assessor for summative evidence.BSBLDR502 Lead and manage effective workplace relationships Vocational Training Institute RTO 41111, CRICOS 03487C Version 1.1 March 20183 of 29

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