Work Requirements

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La Trobe University La Trobe Business School Department ofManagement and Marketing Business Information Systems Design(BUS5BID) Semester 2, 2021DUE DATES:Assignment 1 Submission date: at 11:55pmSubmission:: OnlineSection A. Work RequirementsThis group assignment forms part of the assessment in this subject, and as such carries 40%of the total marks to be awarded. A group can consist of maximum 4 enrolled students. Theassessment criteria can be found in the last section of the BUS5BID subject learning guide.A.2. Submission Procedures and Required FormatYour assignment is to be typewritten, in English, on A4 pages. The report should be writtenin clear, plain language, so that non-experts can easily understand it. The report must be yourown work, i.e., it must be the result of your own reading, thought and discussion, and theexpression of the ideas must be yours. Editorial assistance is permitted, but should be limitedto such matters as assistance with grammar and syntax, and suggestions for improving clarityof expression. However, all rewriting in response to such assistance should be done by you.The student declaration form in Section B is to be completed and submitted with theassignment.A.3. Scenario, Background and TasksScenario You are required to complete and submit the data modelling phase for thisassignment by The implementation phase needs to be completed and submitted by ChoiceAppointments is a recruitment agency, having a network of offices providing a diverse rangeof job opportunities across the public and private sectors. Incorporated in the Choice groupare several specialist divisions – so whatever your work requirements, there’s a good chancethey will be able to assist you. Whether you are seeking temporary/contract work or apermanent position they will endeavour to fulfil your wishes and work requirements. Theyare interested to learn as much as possible about you and your career aspirations in order toprovide you with some challenging opportunities. Your Consultant will keep in regularcontact to advise you of current and upcoming positions. If your priorities or direction changewith regard to temporary/contract or permanent work, all you have to do is let them know.You are required to complete and submit the data modelling phase for this assignment byWeek 7. The implementation phase needs to be completed and submitted by week 10.Background to the Project4/09/2021Before applicant employees attend their first interview, they are required to e-mail in theirresumé to their assigned consultant at Choice Appointments. After reading through theresumé the consultant will contact the applicant and organise an interview appointment. Theinterview process involves many short tests for the applicant in order for the consultant to getan understanding of the applicant’s abilities.The applicant first completes a spelling test on common words that are often misspelled. Theapplicant circles the correct spelling, eg. Circle one of the following: AccommodationAcommodation Accomodation Acomodation Seperate Separate Sepperate Sepparate Etc.There are 15 different questions on this spelling test and it is scored out of 15. Only the finalscore is stored. After completing the spelling test, the applicant then fills out a Request forRecruitment for Appointment form which lists all the personal details about the applicant. Atthis stage, the real interview begins. The consultant takes the applicant into their office andconducts the interview. The consultant has a strict list of questions to ask the applicant andwrites down relevant or interesting points from the applicant’s answers as he or she explainsthem. These questions can be found in Appendix A. The consultant may also ask otherquestions to the applicant, based on information that was in the resumé.The consultant then sits the applicant in front of a computer and gets them to go through afew more tests on using Microsoft Word, Microsoft Access, Microsoft Excel and MicrosoftPowerPoint. These tests are computer based because the applicant is actually required to usethese software applications and follow through questions, completing tasks in each particularsoftware package. The secretary to the consultant at Choice Appointments maintains a foldercontaining all this information for the applicant’s interview needs. This is particularly usefulwhen a job becomes available with specific skill requirements. The secretary provides findsrelevant contractors (successful applicants) for the job.Choice Appointments has many client companies. These companies employ contractors fromChoice Appointments on a temporary or permanent basis. They ring up Choice Appointmentsand speak to a consultant, specifying their requirements. A good example is that they mayhave a secretary who is going on leave for 6 months, and they need someone to come in forthis period and work in that role. Going through Choice Appointments saves the company thetedious process of recruitment and interviews. The consultant can singly choose a contractorfor the job, or he or she can single a select few out and send their skill sets (e.g. resumé or testresults) to the client company and let them choose, or even hold an interview.Choice appointments retains information for each job/position such as what the role is, thelength of the appointment, the client company, a contact name, who the contractor selectedfor the position is, etc. Each job also has a wage negotiated by the consultant and the clientcompany. Whatever wage is decided on, Choice Appointments is also paid 15% on top. Thisis how Choice Appointments makes its profit. For example, if a wage is negotiated for $17per hour for the applicant, Choice Appointments actually receives $19.55. ChoiceAppointments then pays a weekly total of the hours worked @ $17 less tax (for thisassignment, 10% of the total weekly earning) into the contractors bank account and keeps theextra. The contractor is always paid by Choice Appointments, never by the Client company.When a contractor is chosen for an appointment, the contractor is sent a brief on theappointment. When a contractor is working for a client company, they must fill in a timesheet on their hours and fax it through to Choice Appointments. When Choice Appointmentsreceives this timesheet, the details are entered into the database and an invoice is sent to theclient company. For the purposes of this assignment, the week ending date, the total hours forthat week, the contractor number and job number are all that need to be entered into thedatabase. Also, the contractor is paid their due wage for which an invoice is generated andsent to the client company, and also needs to generate a pay slip to be sent to the contractor asproof of payment.Choice Appointments wants to grow their recruitment business and increase their capacity tohandle more client companies. The more efficiently the above tasks can be completed byChoice Appointments greater is their chance for growing their business and increasing thenumber of client companies. Additionally, looking after their client needs can also lead tomore satisfied clients.Assignment 1TASK 1 : [10%] – Design Thinking: Interviewing the Client/prospective customer atChoice Appointments – submission date:Adopt design thinking approach to interview prospective customers/shoppers at ChoiceAppointments to determine the requirements for information management system at ChoiceAppointments. Tutor is your customerBased on the missing information identified in assignment scenario design a set of interviewquestions to determine complete set of requirements from the client (ChoiceAppointments). Conduct interviews with the client.Document the method used in the design thinking approach.Discuss weekly team meeting reports to your tutor providing details of the agenda, taskallocation and minutes of meeting. Each member of the team will present and demonstratethe task or tasks they have completed in the assignment. The presentation and demonstrationwill take place after the submission of the assignment.TASK 2: [10%] – Work-Centred Analysis Framework – submission date:11:55pmIdentify and define the six system elements in the Choice Appointments case studybased on work-centred analysis framework. Also list missing information or systemelementsTASK 3: [10%] – Performance Analysis – Business Value and Customer Value – submissiondate: :Conduct a Performance Analysis of Business Process and Product/Output Componentsidentified in Task 2 to determine business value and customer value gains which can be4/09/20214/09/20214/09/2021obtained through design and deployment of an information system as sub-system of the worksystem.TASK 4 : [10%] – Architecture of the Information Component –submission date: :A. [5%] Develop an Entity Relationship Diagram (ERD) to represent the data identified inthe information component of work-centred analysis framework for choice appointmentsinformation management system. The diagram of your ERD model must:• Show all necessary entities, attributes and relationships• show unique identifiers and nature of interaction between entities.B. [5%] Map the ERD into a set of relations in at least Third Normal Form (3NF). Youshould demonstrate that each relation satisfies the rules for first normal form, secondnormal form, and third normal form. For example:PROPRIETOR (ProprietorID, FamilyName, GivenName, PhoneNbr)This relation is in 1NF because it does not contain any repeating groups. In your report youmust also include a data dictionary. You should briefly describe all entities and attributes areincluded, descriptions are clear, reasonable field formats, etc.TASK 5: [10%] – Business Process Architecture – Data Flow Diagram (DFD) –submission date:Using DFD techniques draw the context diagram of Business Process Architecture of choiceappointments System. Also draw level 0 data flow diagram showing the major sub-processes,data stores and flow of data between various sub-processes or steps in the business processcomponent.4/09/20214/09/2021TASKS 1 to 5 are due on: The submitted work will thereforecomprise: A Microsoft Word document containing:1) Application of Design thinking approach as an interview methodology for determining therequirements of your information management systems2) Mapping of requirements identified through the design thinking approach on to the 6system elements of work-centred analysis framework.3) Performance Analysis of business process and product/output components of ChoiseAppointment information management system4) A list of brief descriptions for each entity and attribute that you have identified in yourcase study.• A copy of your entity-relationship model(s).• A copy of relational tables in 3rd normal form• A list of any assumptions that you made (include any clarifications from your tutor).• Context and level 0 dataflow diagram.• Declaration form (Section4/09/2021Section B. Authentication Procedure.The signed original of the Declaration Form (C1) must be included with the assignment.B.1 Declaration FormThe declaration should include list of tasks completed and percentage contributions by eachstudent to the assignment.Student Id ______________ Name _____________________________________Student Id ______________ Name _____________________________________Student Id ______________ Name _____________________________________Student Id ______________ Name _____________________________________Student’s Declaration I hereby certify that I am an author of the submitted work bearing myname and student identification number.Signature ___________________ Date __________Signature ___________________ Date __________Signature ___________________ Date __________Signature ___________________ Date __________

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